About Parker Software
Parker Software is a leading provider of AI-enabled software, specialising in business process automation and secure, enterprise-grade live chat.
Three products, infinite possibilities
ThinkAutomation
ThinkAutomation is a powerful BPA platform that enables you to automate repetitive tasks and complex workflows without writing a single line of code.
WhosOn
WhosOn is an enterprise-grade live chat platform that helps you connect with your customers in real time, all while keeping data secure.
OptimaGPT
OptimaGPT is your private AI service. Unlike public AI services, it runs entirely on your infastrcuture ensuring data never leaves your network.
From single-developer to global software house
Founded in Stoke-on-Trent, UK, Parker Software’s journey began with a simple goal: to create innovative software that helps businesses operate more efficiently. Today, we’ve grown into a global company with offices in the UK and US, serving customers all over the world. We specialise in two flagship products: WhosOn, our AI-powered secure live chat solution, and ThinkAutomation, our powerful workflow automation platform. All of our products are built with a “privacy-first” mindset. We empower businesses with the capabilities of AI while ensuring their data remains secure and under their control.
By utilising OptimaGPT, our on-premises AI server, you can work with unstructured data and harness AI’s full potential without ever sending sensitive information outside your environment.
What truly sets us apart is our dedication to our customers. We don’t believe in quick sales; we believe in building long-term relationships. Our experienced team of professionals provides in-house support and works closely with clients to understand their unique needs and deliver tailored solutions that help their businesses grow with us.
Parker Software’s core values
Relationship-driven
Our customers are the driving force behind the solutions we provide. By understanding unique challenges, we can deliver tailored support, pricing and platforms to drive businesses forward.
Uncompromising quality
Parker Software is committed to delivering products and services that exceed expectations, setting the benchmark for excellence.
Knowledgeable and trusted expertise
Parker Software is a thought leader and a trusted expert in its industry. Offering reliable and robust solutions, we offer credibility with customers who value intellectual growth and insight.
Forward-thinking
Through a forward-thinking approach Parker Software develops innovative, cutting-edge products whilst prioritising security and stability. Unlike flashy tech giants, we offer solutions based on proven expertise and knowledge, providing a safe and reliable service.
Commitment to security
Striving to be a trusted partner, we recognise that privacy is paramount for our customers. We prioritise the protection of sensitive data through robust security measures, adherence to industry best practices, local data processing and compliance with relevant regulations.
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Scalable solutions with global impact
Frequently asked questions
Parker Software is headquartered in Staffordshire, England. We are proud of our UK roots and continue to grow our presence both domestically and internationally.
What sets us apart is our dedication to innovation, data-privacy and customer satisfaction. We offer highly customisable solutions, intuitive user interfaces, robust customer support and a complete privacy-first approach.
You can explore our website, read our blog posts, and also follow us on social media for the latest updates and industry insights. We also encourage you to contact our sales team to schedule a demo and see our products in action.
We take data security very seriously. All customer interactions and data transfers are protected with encryption. We use our own dedicated, secure servers and our systems are designed to be PCI DSS compliant. Most importantly, you own your data, we never share or sell your information.